A question of ethics

Posted by: Michelle  /  Category: agents, books, etiquette

I didn’t realize this post would be so long, so if you want to skip to the discussion on ethics, answer these questions in the comments or respond to others’ thoughts:

What are the ethics of publishing? Are they different for agents, editors, authors, publicists, and publishers? Does the Golden Rule not apply anymore, or is it now do whatever it takes to sell the most books?

As a journalism student in college, one topic was consistently drummed into our heads: ethics. The principle goes like this: if people are to trust the news you bring them as accurate, you must collect it in an ethical manner without distorting it or passing on known falsehoods. Makes sense, right?

Now that I’ve been working in publishing for the past six years, I’ve noticed that there isn’t as much emphasis on ethics. Though we hear of writers who plagiarize, lie, and do a number of other unethical (and sometimes illegal) things, it doesn’t seem as though there is as large an outcry as when a newsman (or woman) does the same thing. (An excellent example is the initial outcry against James Frey, but then a year later Oprah publicly apologized to him.)

I bring this up because last night a friend brought a very questionable “contest” on a writers blog to my attention. I’ll share the website and contest information not to humiliate the author, since I’m sure she did it with good (though selfish) intentions. More, I want to show the issue itself, as well as the public reaction.

NOTE: Please do not post any unkind or inflammatory comments on the blog. It will do nothing to further the conversation and will only stir up heated emotions.

I’ll let you read the details of the contest for yourself, though if the author decides to delete the post, let me know and I’ll add the text of it here. Read it here. My comment is on the second comment page near the bottom. I only named myself Michelle since I didn’t want to wake up to hundreds of angry/rude emails and tweets.

My initial reaction to this was disbelief. Why would a reputable agent agree to such a scheme? I checked and the agency is not a part of AAR, though that doesn’t mean they don’t adhere to the code of ethics. Also, previous to opening her own agency, she worked for several agencies that do belong to AAR, so she would be familiar with their canon. Here’s the text of the AAR Canon of Ethics relating to reading fees:

Reading charges. Members may not charge clients or potential clients for reading and evaluating literary works, including outlines, proposals and partial or complete manuscripts. Members may not benefit, directly or indirectly, from charges levied for such services by any other person or entity. There are two exceptions to this rule:

  • Members may asked to be reimbursed for the actual cost of returning materials.
  • Members may read or evaluate a writer’s work at a conference or other event where writers are charged separately for individual consultations.

The AAR believes that the practice of charging for readings is open to serious abuse and may reflect adversely on our profession. The exception for conferences is granted for these reasons:

  • The agent is not acting independently but within the context of an independent writers’ conference.
  • The potential benefit to writers cannot be duplicated in another manner.

This exception does not in any way dilute the AAR’s belief that literary agents should not charge clients and potential clients for reading and evaluating literary works in the ordinary course of business.

(http://aaronline.org/canon)

The author is obviously trying to sell books, and it may well be that she doesn’t realize the ethics involved in this situation, but the agent should know better.

After careful consideration, I decided to report this contest to Victoria Strauss at Writer Beware. That action wasn’t intended to tattle on the author/agent, but more to spread the word that these kinds of activities aren’t okay. If one author got away with something like this, I can easily see a flood of others duplicating the effort.

Of course, I knew the moment I acted that I would be lambasted and attacked by devoted followers of the author, as well as people who didn’t realize the implications of such a contest. The only comment I will make on this case is that, though many don’t see a problem with this contest, isn’t it the same as Fergie selling access to Prince Andrew? Money exchanged to gain access to an importan person?

Over the past year or so, I’ve realized that I can’t stay quiet when something I know is illegal or unethical. For a long time, I’d think about doing something, then deciding not to because it wasn’t my place to interfere. Each time I hoped a braver individual would step forward and call the person or group out for their actions. So this is where it brings me.

The larger issue here is that of ethics within publishing. I can list dozens of cases of questionable ethics within the industry, and those are the ones I can think of immediately. There are surely thousands more like them. Situations like OJ Simpson’s canceled book If I Did It, James Frey’s “enhanced” autobiography, and Last Train to Hiroshima with (allegedly) fake interviews.

So here’s my question: What are the ethics of publishing? Are they different for agents, editors, authors, publicists, and publishers? Does the Golden Rule not apply anymore, or is it now do whatever it takes to sell the most books?

I’m really curious to hear what people think and how they decide how to act. There is so much potential for abuse within publishing, not just with author/editor/agent relationships, but those between the author/publisher and readers, as well as with the public in general. Are we responsible for everything we put out there, whether we know it’s a lie or not? Does it absolve us from responsibility if the action was made by someone else, even though we were concerned about the ethics/legality of the situation?

I have my own opinions, which I’ll hold off from sharing until others have joined the conversation. And please, tell me your thoughts on how I should have reacted to this particular case. Is it more important to let some things slide, or should questionable activities always be brought to light?

Please respond, but also remember to treat differing opinions with respect. And name-calling is never appropriate.

Reaching out to bloggers: How to get book reviews

Posted by: Michelle  /  Category: blogs, etiquette, guest post, marketing

by Sarah Burningham

So, you want to get your book reviewed on some blogs. Here’s a step-by-step guide with tips for reaching out to bloggers and making good connections.

As an author, you should:

  • Read blogs. Lots of them. Every day.
  • Make a list of the blogs you particularly like and the ones you think actually fit with your book. Note that these might be two different categories. Be brutally honest with yourself. Just because you like baking pies doesn’t mean that a baking blog is going to review your memoir of horse racing.
  • Comment on the blogs you find. Know them inside and out. (I use my google reader to help filter everything in to one place so it’s easy for me to read my favorite blogs daily.)
  • Then, and only then, can you approach them for a review. Email the blogger, address him/her by name, and say why your book is a fit for the blog, in one short paragraph or less. Short and sweet! Include a link to your site and more info on your book.
  • No matter what, do not send a form letter. And don’t mass email or bcc. Would you want to be blind copied as part of a mass mailing? Neither does a blogger.
  • Be nice. This goes a long way with anyone, including bloggers. Treat them like you would any journalist or reporter who is considering your book.
  • Ask for the blogger’s feedback. And then, listen to that feedback. Even if you think you are the next James Joyce, not everyone will feel the same way, and that’s ok.  You have to have thick skin to be an author.
  • If a blogger doesn’t respond, wait for a week to ten days before emailing again. Don’t just re-send the same pitch. Write a new email and mention that you sent something back on (enter date here). Be sincere!
  • But…waiting and sending a follow-up email does not open the door for going back again and again. NO STALKING! In the same way that form letters make you annoying, stalking is another hint that you can’t be taken seriously. If a blogger is interested, he or she will get back to you after you’ve made 2 thoughtful attempts at contact. If you haven’t heard back, the blogger is probably just not that into you.
  • When a blogger does get back to you, get a review copy of your book in the mail, stat. Don’t make anyone wait. Hit the post office that day and let the blogger know the book is on its way.
  • In the meantime, keep the conversation alive by participating. Keep reading the blog. Keep commenting. You shouldn’t be reading the blog just to get a review. Consider this a real relationship. The blogger will notice and appreciate it.
  • When the review goes up, thank the blogger. Send the link out to your readers by posting it on your website, on Twitter, on Facebook. Share the love and get some traffic for that blog!
  • And finally, now that you have a good relationship with the blogger, keep it that way. Never – I repeat, Never – add a blogger (or anyone else, frankly) to your mailing list. Not even your mother.

Sarah Burningham founded Little Bird, a boutique public relations and marketing firm that blurs the lines of old and new media to develop creative platforms for authors and brands. Most recently, she was the Associate Director of Marketing for HarperStudio where she managed the marketing and publicity campaigns for a number of successful titles. In addition to her publishing experience, Sarah has written two of her own books, How to Raise Your Parents and Boyology.

Don’t Pitch Me Now!

Posted by: Michelle  /  Category: agents, etiquette, querying

The top 10 worst times and places to pitch an editor or agent:

10. On Twitter, Facebook, LinkedIn or any other social networking site.

9.  Any time the agent’s information or profile has a place for comments.

8. Pitching someone who is not actually an agent or editor.

7.  Telling the agent they rejected you and then explaining why they were wrong.

6.  Sliding your ms under the stall door while the agent is, um, busy.

5.  Repeatedly sending the same query every week to every agent in the world. Also called Queryspammer.

4.  Arriving at the agent/editor offices and demanding to get a book deal.

3.  Finding out the editor’s home phone number and calling late at night or on Sunday.

2.  Cornering them at a relative’s funeral. Don’t even think about it.

1.  Stalking the agent and watching her children play in a park, then sending her messages about it.

Agents and editors, feel free to add your own examples to the list of when writers shouldn’t pitch their book.

And writers: take note. These things will not earn you brownie points.

*Disclaimer: All of these are real incidents that have happened to various agents and editors at one time or another.

I Will Not Join Your Facebook Page

Posted by: Michelle  /  Category: etiquette

I will not join your Facebook page.

I will not read your messages.

I will not be your biggest fan.

I will not like it more than spam.

I will not join your Facebook page.

I will not join at any stage.

  • Do not invite repeatedly.

    Do not send them heatedly.

    Do not get mad when I ignore.

    Do not unfriend me if you’re sore.

    I will not join your Facebook page.

    I will not join at any stage.

  • I will not forward to my friends.

    I will not have those friendships end.

    I will not be guilted into this.

    I will not feel bad for what I miss.

    I will not join your Facebook page.

    I will not join at any stage.

  • I would not like it in my feed.

    I would not like what I would read.

    I would not like to pimp your stuff.

    I would like to say enough!

    I will not join your Facebook page.

    I will not join at any stage.

    What is with the hostility?

    Posted by: Michelle  /  Category: agents, etiquette, publishing

    Writers, I’m calling you out, and it ain’t gonna be pretty.

    To those who think it fair game to pick on others, shame on you. And by this I mean, writers who curse, belittle, argue with, and generally act childishly toward agents and editors.

    I work both sides of this fence as an editor and a writer, so I know what I’m talking about. For several years I went through the slush pile, sending rejections to hopeful writers trying to get their books published. And for the past six months I’ve been querying agents about my own books.

    The thing I find most disheartening, though, is the vitriol aimed at agents and editors by frustrated writers. The biggest thing that any agent or editor will tell you is not to take the rejection personally. But that is a daunting task. Someone is saying that your work isn’t up to snuff, or at least they don’t think so. It’s hard to hear that over and over again.

    Believe me, I know. Last week I had my own little pity party attended by one valiant friend who let me talk out my frustrations about not being published yet on a day when I received three rejections. It’s hard; that’s all there is to say.

    But that does not give you a reason to attack the person who has kindly rejected your work. I say kindly because they harbor no ill will toward you or your work and generally wish you the best with your efforts.

    I find it rather ironic that on a day filled with commentary over a hate-filled response to criticism that a writer comments on the apology by attacking agents, who don’t even figure into the story.

    Come now, children. Must we have another lesson on how to play well together? Even if your feelings get hurt, that doesn’t excuse you to strike back. As the saying goes, “He who takes offense when offense was not intended is a fool, yet he who takes offense when offense is intended is an even greater fool.”

    I’d rather not be a fool, a great one or not, so I’m trying to learn how not to let things people say or do bother me. Why don’t we all practice that a little bit more?

    On etiquette and manners

    Posted by: Michelle  /  Category: etiquette, publishing

    “Manners are based on an ideal of empathy, of imagining the impact of one’s own actions on others. They involve doing something for the sake of other people that is not obligatory and attracts no reward.” —Lynne Truss, Talk to the Hand

    This is an age of social autism, in which people just can’t see the value of imagining their impact on others, and in which responsibility is always conveniently laid at other people’s doors.” —Lynne Truss, Talk to the Hand

    Etiquette. Manners. Kindness. Patience. Respect.

    I had to look these words up in the dictionary to make sure they’re still there. Sometimes I fear they’ve been deleted because of disuse.

    When did we become such a selfish society that everything is a means to the ends of our pleasure and that alone? When did it become okay to verbally (or virtually) assault another when a slight disagreement occurs?

    I bring this up because I’ve heard many stories of late in the publishing world where people lack respect, and in turn kindness or manners, when dealing with another person. It happens all the time. One recent situation involves flared tempers over #queryfail. I’m not going to comment on it, only use it as an example of what happens when people forget about manners.

    For a time I had also frequented a writers website, but the arguing, sniping, and backstabbing got to the point where I knew it was best to not return. Even though there were good people who participated on there, the venom spewed was enough to poison any soul. So I left.

    Other examples in the publishing world abound. Those rejected by agents and editors sometimes write nasty retorts. Arguments can break out over simple disagreements in grammar and style. I’m sure you’ve heard countless examples from editors and agents, though they aren’t blameless, either. (I, for one, am not blameless, as I’m sure many can attest.)

    My point? We need to treat each other with respect and care, realizing that mistakes happen and people can have different opinions without becoming enemies.

    Recently I started reading a wonderful book about copy editing. No, it doesn’t involve grammar or style rules, though it was written by the queen of Q&A at Chicago Manual of Style online. The Subversive Copy Editor, as it is called, deals with the relationships inherent in the world of publishing.

    One of the big lessons I’m learning from the book is the necessity to establish trust early on in the publishing process. Once the editor and author trust and understand each other, there is no need for the adversarial relationship that can (and sadly often does) develop between them.

    But I’m also realizing that in addition to building trust, they must also practice the principles of respect for others, kindness to those they disagree with, and patience when misunderstandings do occur. It is the only way to prevent a complete meltdown in the relationship with one or both participants angry or in tears.

    The world as a whole could do with a little empathy and kindness. Start by living it yourself and see how it will spread to others.